After asking some detailed questions, Clare just gets on and does the job. She sets expectations well, by being clear about when the jobs going to be completed, giving accurate costings of the project, and communicating throughout the process.
Not only does she just do the job, but she goes that further to make the customer experience sublime. An example of this are the notes she adds to the text suggesting other articles, songs, and poems that may inspire you to add more to a section.
Of all the copy-editors I‘ve used, Clare was the only one that emailed me to schedule a call to discuss her notes and suggestions. This attention to detail with the customer interaction (and with the work itself) makes me confident to recommend her services to anyone.
